Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

"We had a lovely experience with Snap&Smile at Axl's birthday!• The owners were so lovely, hands-on and accommodating. They arrived early and had everything set up before we even got there!

They designed a couple of personalised photo backgrounds based on our party theme, and we got to choose our favourite. The photos were beautiful, with fun props too! Once each picture was taken, our guests were provided with a QR code to view and download their photos, which they really loved because they could share them right away. We opted for digital copies, but they also offer on-site printing.

We really appreciated how they stayed at the booth to assist our guests and always asked for consent before posting on social media. Best of all, it's affordable, great value for money, and definitely worth the price! Highly recommended! "

Hannah C.

Frequently asked questions

Have questions about our photo booth services? Here are some of the most common queries we receive about booking, customisation, and what makes Snap and Smile stand out.

Are the photos instantly printable?
Yes, our photo booths offer instant printing capabilities, so your guests can take home physical memories from your event right away.

Can guests share photos on social media?
Many of our photo booths come with social media sharing options, allowing guests to instantly share their fun moments online (subject to venue Wi-Fi availability).

What areas do you serve?
Snap and Smile proudly serves Sunderland and the surrounding areas. Please contact us to confirm availability for your specific location.

What if I have a specific theme for my event?
We love themed events! Our team will work closely with you to design a photo booth experience that perfectly complements your chosen theme, making it a seamless part of your celebration.

What type of events do you cover?

We provide photo booth hire for weddings, birthdays, engagements, parties, corporate events, baby showers, graduations, community events and other special occasions.

Can I customise the photo booth experience?

Absolutely! ✨ Your photo template can be personalised to match your event, including names, dates, colours, themes and other design details.

Do you provide props for the photo booth?
Yes, all our packages include a fun selection of props. We can also source or create custom props to align with your event's theme for that extra personal touch.

How far in advance should I book?
To ensure availability, especially during peak seasons, we recommend booking your photo booth as soon as your event date is confirmed. However, feel free to contact us for last-minute availability too.

How long is the photo booth hire?

Our packages include different hire durations, typically up to 3 or 4 hours depending on the package you choose. If you need longer, just let us know and we can discuss options.

How do I secure my booking?

Once we have confirmed your package and event details, we require the agreed booking deposit to secure your date. The remaining balance is payable before your event, according to your booking terms.

Do you offer digital photos?

Yes! Your event photos can be provided through an online gallery, making it easy for you and your guests to view and access the memories after the event.

Do you offer printed photos?

Yes! 🖨️ Selected packages include keepsake prints for guests. If prints aren’t included in your chosen package, you can ask us about available upgrade options.

Are the photos unlimited?

Our packages can include unlimited digital photos, depending on the package selected. This means guests can have lots of fun taking as many photos as they like during the booked hire period.

Do you provide a backdrop?

Some packages include a physical backdrop or an interactive digital background. Your options will depend on the package you choose.

Can I choose a theme?

Of course! 🎨 We love creating setups that match your celebration. Just tell us your theme, colour scheme or overall style and we’ll work with you to create something personalised.

Do you set up the photo booth?

Yes! We handle the setup and preparation of the photo booth before your booked start time, so everything is ready for your guests.

Do I need to provide anything?

We take care of the photo booth equipment, lighting and included props. We may just need a suitable power supply and enough space for the setup. We’ll discuss your venue requirements with you beforehand.

Does someone stay with the photo booth?

Yes, we are hands-on with our business. This approach not only allows us to maintain a close connection with our operations but also ensures that we are fully aware of the needs and expectations of our customers.

By being actively involved in every aspect of our work, we can quickly adapt to changes, address challenges, and innovate effectively. Our team believes that a hands-on approach fosters a culture of transparency and accountability, which ultimately leads to better service and products for our clients. We are dedicated to not just meeting, but exceeding expectations, and our active involvement is a key element in achieving that goal.

 

What happens if my venue is difficult to access?

No problem! 😊 Just let us know about stairs, lifts, parking restrictions, long walking distances or other access considerations before the event so we can plan accordingly.

Do you travel outside Sunderland?

Yes! 🚗 We can cover events outside Sunderland. Additional travel charges may apply depending on the distance and location.

Can I book Snap & Smile for a wedding?

Absolutely! 💍 We offer photo booth experiences designed for weddings, including personalised templates, props, digital photos and keepsake prints depending on your chosen package.

Can guests download their own photos?

Yes! Guests can use the available digital download options to access their photos, making it easy for everyone to keep and share their memories. Simply scan the provided QR code, and you will be directed to your personal gallery. This hassle-free method ensures that your cherished moments are just a click away, allowing you to download and share them with friends and family effortlessly.

Will all of our event photos be publicly displayed?

No. Your event gallery isn’t automatically made public. We believe your special moments should remain yours, and we only share images when appropriate consent has been given.

Can I request something that’s not included in the package?

Of course! If you have a specific backdrop, prop, design, print style or other request in mind, just ask. We’ll let you know what’s possible and whether any additional cost applies.

What if I need to change my event date?

Please contact us as soon as possible. We’ll do our best to accommodate a date change, subject to availability and the terms of your booking.

What happens if I need to cancel?

Cancellation terms depend on your booking agreement. Please contact us as soon as possible if your plans change, and we’ll explain the options available to you.

How do I get a quote?

Simply send us your event date, location, event type, number of guests and preferred hire duration. We’ll recommend the most suitable package and provide you with a personalised quote.

How can I book?

📩 Send us a message through Facebook or Instagram, or contact us through our booking channel. Tell us a little about your event and we’ll take it from there!

✨ Still have a question?

We’re happy to help! No question is too small. Just send Snap & Smile a message and we’ll be happy to chat about your event and help you create a fun, memorable experience for you and your guests. 📸🤍